What to do if you have a complaint?
Do you have a complaint regarding the club, like on the pool's facilities, the fees or training session? For these matters Waterproof has a form to make this known: complaints and injuries procedures. The board (chairmen and treasurer) consult your complaint and contact you as soon as possible.

What if you're injured?
Every injury incurred during training or matches is treated by First Aid immediately. Read more on this matter in the complaints and injuries procedures.

Download the complaints and injuries procedures .